Now out in Second Edition!
Baym, N. K. (2015) Personal Connections in the Digital Age, Second Edition. Polity Press. Counter the oversimplified versions you hear in the media with this one-stop-shop for everything you wanted to know about digital technologies in interpersonal relationships. Nice things people have said about this edition:
“New communications technologies are always hyped by some people and denounced by others. Nancy Baym’s brilliant book explodes myths and challenges stereotypes. Her clear-sighted and penetrating analysis provides the mental toolkit needed to reach a more nuanced view of the social impact of digital media.” — Tom Standage, Digital Editor, The Economist
“In this lucid yet learned book, Nancy Baym covers a breadth of analysis on whether and how the internet and mobile communication are reconfiguring our identities and personal relationships. While recognising the many continuities in our social life from offline to online, she also notes some signs of optimism, showing how we may yet build new, perhaps better, personal connections in the digital age.” — Sonia Livingstone, London School of Economics and Political Science
"@nancybaym really knows her stuff regarding mediated sociality." - Howard Rheingold
First edition can be mostly previewed here.
Markham, A. & Baym, N. (2010) Internet Inquiry: Conversations about Method. Sage Publications. In which qualitative internet researchers explain how they’ve handled key methodological questions in their work. You can read three reviews here, here, and here. They like it! Sample the first three chapters and buy.
Consalvo, M., Baym, N. K., Hunsinger, J., Jensen, K. B,. Logie, J., Murero, M., & Shade, L.R (Eds.). (2004) Internet Research Annual, Volume I. Peter Lang. A collection of best papers from the first three conferences of the Association of Internet Researchers.
Baym, N. K. (2000). Tune In, Log On: Soaps, Fandom, and Online Community. Sage Publications, Inc. Click here for two reviews (with a response by me — scroll on down to April 2001). This book pulls together my ethnographic work on online community and online fandom in the 1990s. It still serves as a useful rejoinder to the idea that everything online is always new. The basic dynamics were well in place long before there was a World Wide Web.